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Q: Where is Cyber Heaven Jewelry located?
Q: How can I contact Cyber Heaven Jewelry?
Q: When can I expect my order to arrive?
Q: This are unique pieces of jewelry?
Q: What payments methods do you accept?
Q: How much is the shipping charge?
Q: What is your return policy?
Q: What if my package get's lost?


Q: Where is Cyber Heaven Jewelry located?
A: Cyber Heaven is located in the south of the beautiful island of Puerto Rico. In a little city called Guayanilla. You can finde us at: Bo. Magas Arriba carr. 382 Km 3.6 Guayanilla PR 00656

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Q: How can I contact Cyber Heaven Jewelry?
A: Right now you can only reach us at our Email: cyberheavenjewerly@yahoo.com

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Q: When can I expect my order to arrive?
A: We ship promptly. We'll ship within 3 working days after payment. However please allow up to 5 additional days. Actual delivery timing will vary remember that priority mail arrives in about 3 to 5 days.

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Q: This are unique pieces of jewelry?
A: Yes, it is and we guarantee it! So you don't have to worry thinking about finding a friend of yours wearing the same necklace or earrings. We never made the same jewel twice. This is artisan handcrafting jewels, just one of a kind and that's all.

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Q: What payments methods do you accept?
A: We accept PayPal, Visa, Mastercard & U.S. Money Orders.

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Q: How much is the shipping charge?
A: U.S. and U.S. territory buyers like Alaska and Hawaii pay $4.60 for shipping, because it's a priority mail. If the package weights mor than 2 pounds the rates increase just a little bit more. Almost all our items weight less than a pound, so you don't have to worry.

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Q: What is your return policy?
A: We will gladly accept returns if you are not 100% satisfied with your purchase. As is with any other seller, once we receive your returned item we will issue a refund of your purchase price (less shipping cost) Returns are accepted on items that have not been altered or damage in any way. For more information read terms and conditions.

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Q: What if my package get's lost?
A: We are not responsible for lost packages. Once we send the items is up to the Post Office to deliver it to you.

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Last Updated: 4 Sep 2007 09:19:54 PDT home  |  about  |  terms  |  contact
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