Q: Where is Cyber Heaven Jewelry located?
Cyber Heaven is located in the south of the beautiful island of Puerto Rico. In a little city called Guayanilla. You can finde us at:
Bo. Magas Arriba
carr. 382 Km 3.6
Guayanilla PR 00656
Q: When can I expect my order to arrive?
We ship promptly. We'll ship within 3 working days after payment. However please allow up to 5 additional days. Actual delivery timing will vary remember that priority mail arrives in about 3 to 5 days.
Q: This are unique pieces of jewelry?
Yes, it is and we guarantee it! So you don't have to worry thinking about finding a friend of yours wearing the same necklace or earrings. We never made the same jewel twice. This is artisan handcrafting jewels, just one of a kind and that's all.
Q: How much is the shipping charge?
U.S. and U.S. territory buyers like Alaska and Hawaii pay $4.60 for shipping, because it's a priority mail. If the package weights mor than 2 pounds the rates increase just a little bit more. Almost all our items weight less than a pound, so you don't have to worry.
Q: What is your return policy?
We will gladly accept returns if you are not 100% satisfied with your purchase. As is with any other seller, once we receive your returned item we will issue a refund of your purchase price (less shipping cost) Returns are accepted on items that have not been altered or damage in any way. For more information read terms and conditions.