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Payments

* Money order payment must be within 7 days

* We'll ship within 3 working days after payment. However please allow up to 5 additional days. Notify us if you need rush shipping.

* At this time we cannot accept any outside U.S. orders except Alaska, Hawaii and U.S. Territories like Puerto Rico and U.S. Virgin Islands.



Returns and Exchanges

*You are buying one of a kind jewelry, its guarantee.

*We cannot guarantee items or make exchanges this are one of a kind handcrafted jewelry. Remember, you are buying an unique piece of jewelry so we can't exchage it for another one just the same, but well be happy to first check on it for you. Please email us with any inquiries.

* If you receive a damaged item please notify us immediately and together we can discuss your options and a resolution.

* We will gladly accept returns if you are not satisfied with your purchase. As is with any other seller, once we receive your returned item we will issue a refund of your purchase price (less shipping cost) Returns are accepted on items that have not been altered, washed or damage in any way.

* We won't accept returns for FINAL SALE ITEMS.

* All orders are final. If you must cancel an order prior to shipment.



Feedback

* Please notify us BEFORE posting any negative feedback. You can rest assure that we will do all that we can to make your purchase a positive experience. We can't fix it unless you tell us! You are our number one priority and excellent customer service is our proof.


Questions

* Please use our FAQ If you have questions about any item, shipping, payments, feedback or other.

* We do not answer questions unless you send them via email.

* Please include item name of your interest for our reference.
Last Updated: 4 Sep 2007 09:19:54 PDT home  |  about  |  terms  |  contact
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